|
Library - Main Page
Virtual Tour
Library Catalog
MALCat & Other Catalogs
Online Resources A-Z
Print Journals
Interlibrary Loans
|
FREQUENTLY ASKED QUESTIONS
Facilities, Access, and Services
Where is the Rosa Parks
Library?
The Rosa Parks Library is on the second and third floors of the Rosa Parks
Library and Museum building, located at the corner of Montgomery St. and
Molton St., just across the street from the Davis Theatre. For more
specific directions, call the Circulation Desk at (334) 241-9576, or see
our web page for directions.
Where do I
find wheelchair accessible restrooms?
Bathrooms on the second and third floors are wheelchair accessible. On
the second floor, bathrooms are located on the far wall, behind the
Circulation Desk, and study carrels. On the third floor, as you enter the
floor from the elevators, continue down the main hallway past the library
entrance to the end of the hallway and turn to the right. The bathrooms
will be on your immediate left.
Where do I ask a question?
Questions about the library resources or
services may be asked at the Circulation Desk on the second floor of the
library, and at the Reference Desk on the third floor of the library.
There are several other ways to ask us questions. See the
Ask a Librarian/Live Chat!
section on our homepage.
Where do I find materials
on reserve?
Reserve materials are
located behind the Circulation Desk,
located on the second
floor of the library.
How can I
reserve a library study room?
Located on the second floor, study rooms are intended for groups of up to
six students who wish to study together. Keys are checked out at the
Circulation Desk located on the second floor of the library. Patrons may
call the Circulation Desk (334-241-9576) and reserve study rooms if they
have not been previously reserved. Study rooms may be checked out once
for a two hour time period, and renewed once for one hour, if others are
not waiting to use the room, or if it is not previously reserved.
Does the library send out notices or correspondence to library patrons?
Yes, the Rosa Parks Library does send out notices and correspondence to library patrons. The library uses the Troy University Webmail as an official means to communicate with patrons. Patrons desiring their email to be delivered to another address other than their "troy.edu" address may change their TROY account to forward the messages. To forward the mail to another account, open the TROY Webmail account and select the "Options" and "Forwarding" features. Enter the requested information. If you have
difficulties, please contact the Troy University Information Technology (IT) Department.
-- Return to top --
Obtaining Materials
How do I check out a
book?
Materials to be checked out should be taken to the
Circulation Desk
near the main entrance on the second floor of the building. You must
present your Troy University ID card at the desk.
If the book I
need isn’t on the shelf, what should I do?
Go to the Circulation Desk to ask someone to help you check for the book.
What if the
book I want is already checked out?
Go to the Circulation Desk and ask if the book can be
recalled or held
for you when it is returned.
Where can I
return library materials?
Rosa Parks Library materials can be returned to the Circulation Desk
during open hours. There is also a book drop outside the
Molton Street entrance,
near the rear parking lot. Most materials may be returned in the drop 24
hours a day, 7 days a week. There are, however, a few exceptions to this
rule. Videotapes, DVDs, CDs and Interlibrary Loan materials should be
returned to the Circulation Desk on the second floor.
Can the
library order a book for me?
The Library considers all requests to purchase materials, however, the
Library does not purchase textbooks. Patrons may make make requests for materials by using the
Materials Requests Form that is accessed by selecting the Request for Materials link on the
Rosa Parks Library's Main Page.
Will the
library staff pull and hold books for me?
Library staff do not normally pull and hold books upon request.
Finding Materials
How do I find electronic databases and
journals?
Electronic databases are listed in the Online Resources A-Z (journal articles) selection that is found on the Rosa Parks Library's Main Page .
How do I locate library books or other
materials that I find listed in WebCat?
Most items listed in the
Library Catalog
are identified by their
individual call numbers. Library materials are shelved in order, according
to their call numbers. Most circulating materials are located on the
second floor of the library. Most Periodicals and Reference materials
located on the third floor of the library are non-circulating. For
assistance with locating materials, inquire at the Circulation Desk on the
second floor of the library.
How do I access an electronic book that I found in WebCat?
Electronic books are accessed through the library link Net Library. In general, patrons desiring to use the electronic resources available through Net Library must do so while they are physically present on the Troy University campus and they must use the school network to login to the service. The exception to this rule is that after a patron has completed a login from on-campus, then an "individual" account can be created by selecting the Create a Free Account option that is located in the upper right corner of the Net Library homepage. Individual accounts allow users to utilize Net Library services from off-campus. To access an electronic book, locate and select the Online Resources A-Z (journal articles) entry that is found on the Rosa Parks Library's Main Page
. A page will appear that asks the user to "Select a Subject All Databases (A-Z)." Find and press the "Submit" button. Locate and select Net Library from the list of databases. Then search for your electronic book by title, author, keyword, subject, or full-text. Note: Net Library has thousands of titles to choose from. If you have difficulty finding material, try changing your search terms or search by a different category (i.e. subject, keyword, etc.).
-- Return to top --
Computer-Related
Who can use
the electronic resources?
The majority of electronic resources listed in the
Library Catalog and the Online Resource databases are licensed for the
use of the Troy
University community (Troy University faculty, staff, and currently enrolled
students).
How do I
access electronic resources from off-campus?
To access the library's databases from home or work, you must be a
currently enrolled
Troy
University student, faculty or staff member. When you first enter, you will be
prompted for a login and password. Login using your last name in all lower
case letters as your username and your Student ID Number or Employee (DataTel)
Number as your password. Your ID number is a 7 digit number. If there are
9 digits printed on the front of your ID Card, please use only the last 7.
If you do not know your Student ID number, you can find your number If
you know Troy University email username and password. First, open the Rosa Parks Library's Main Page and select the Online Resources A-Z (journal articles) link under the "Find Information" section. Next, select "Services" on the left side of the page and highlight "What's my Student ID Number?" This selection will open the window to enter your email username and password. If you have
difficulties, please contact the Troy University Information Technology (IT) Department.
Where can I
write a paper or print a word processed document?
There are 20 workstations located on the second floor of the library, and
an additional 16 located on the third floor of the library. All are
general purpose computers with word processing and other software.
Where in the
library can I print out magazine or journal articles?
There are 20 workstations located on second floor of the library, and an
additional 16 located on third floor of the library. The workstations may
be used to print online articles on designated printers.
Where in the
library can I read my email?
Web-based email services may be accessed at any of the workstations on
either floor of the library.
Can I use my
wireless computer in the library?
At this time, wireless computer access is not available in the library, but
progress is being made toward that goal.
-- Return to top --
What kind of information is available
in the
Online Resources A-Z (journal articles)?
Online Resources A-Z includes a broad
range of electronic databases. For a list of database descriptions click
here.
Employment
How can I apply for a student
job at the library?
Students who
are interested in working in the Rosa Parks Library are welcome to call
and inquire about openings or schedule an interview AFTER they have been
approved by the Financial Aid Office, located on the second floor of
Whitley Hall.
Last updated 4/04/08
email:m01library@troy.edu
Rosa Parks Library Main Page
Montgomery
Campus Page
Questions or comments concerning this web site
should be directed to
libweb@troy.edu
TROY-Montgomery
Campus, 231 Montgomery Street, P.O. Drawer 4419,
Montgomery, Alabama 36103-4419.
Phone: 1-888-357-8843. Whitley Hall
(334)834-1400. Gunter Annex (334)832-7282.
Maxwell AFB Branch (334)241-9610.
Read
our
Disclaimer |
